SHIPPING



NEW ZEALAND

  • All orders are sent using a tracked service via NZ Post or Post Haste.
  • Orders over $150 in value qualify for free shipping.
  • Orders under $150 in value ship at a flat rate of $8.
  • Orders for unframed art prints will arrive within 1-3 working days.
  • Orders for framed art will arrive within 7 working days.
  • Deliveries to rural addresses will likely take longer.
  • Please note that we are unable to deliver to PO Boxes.
  • In the unlikely event that your order is damaged in transit we will provide a replacement.


AUSTRALIA

  • All orders are sent using a tracked service via NZ Post or Aramex.
  • All orders ship at a flat rate of $19NZD.
  • Orders for unframed art prints will arrive within 5-10 working days.
  • In the unlikely event that your order is damaged in transit we will provide a replacement.


REST OF THE WORLD

  • All orders are sent using a tracked service via NZ Post.
  • All orders ship at a flat rate of $39NZD.
  • Orders for unframed art prints will arrive within 10-15 working days.
  • We do not ship framed artworks outside of New Zealand.
  • In the unlikely event that your order is damaged in transit we will provide a replacement.
  • When orders shipped internationally reach the destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. These delays are beyond our control and as such Pop Motif is not responsible for any issues arising from delays caused by destination customs clearance or processing.
  • Orders delivered internationally may incur duties or taxes. Customs policies vary widely from country to country. Please contact your local customs office for more information if you are unsure. Pop Motif is not responsible for any customs or duties taxes that are incurred once your order has been dispatched.


PACKAGING

  • Unframed art prints are placed between sheets of acid free tissue paper before being rolled in kraft paper and placed in a heavy duty mailing tube. Tissue paper is placed at the ends to prevent movement during transit.
  • Framed artworks are encased in several layers of bubble wrap before being placed in our purpose-built heavy duty cardboard boxes specifically designed to safeguard your artwork against damage while in transit.