Returns

If your new artwork isn’t the perfect fit for your space, you can relax safe in the knowledge that we offer a 30-day return window from the date of delivery.

Unframed art prints can be returned for a full refund, exchange, or store credit.

Framed artworks can be returned for an exchange or store credit. We do not offer refunds on framed artworks as they are made to order with custom specifications.

To qualify for a refund, exchange, or store credit, the art must arrive back with us in its original condition within 30 days of you having received it.

How to Initiate a Return

If you would like to return an artwork, please email support@popmotif.com. We’ll guide you through the process and provide you with all the necessary instructions.

We are not responsible for art that goes missing or is damaged in transit to us. Because of this, we recommend using a courier service that offers tracking and insurance.

Please use the original packaging when packaging your art - it’s the best way to keep it safe and sound during transit.

If Something Isn't Right

In the unlikely event that your art arrives damaged, defective, or isn’t what you ordered, please let us know as soon as possible. We will arrange a replacement for you in a timely fashion at no additional cost. Where a replacement is not possible, a full refund of the purchase price will be made.